There is no need to return to the installation website to use VPN unless you need to reinstall software.įor more Marquette VPN help, contact the IT Services Help Desk.
For subsequent use of GlobalProtect, select the Start Menu then type GlobalProtect until you see the program appear.If you are registered with Duo multi-factor authentication with IT Services, you will receive an automated phone call or see the app prompt below on your mobile device (iOS is shown).Please enter your credentials and click Connect. You will receive a prompt for your Marquette username (e.g., eagleg - and not email address or name) and password.Once opened, GlobalProtect will ask you for a portal address.You may need to minimize your browser window to see the GlobalProtect prompt. Download the GlobalProtect VPN client from the web portal.
Once you log in, download options will appear.Note: If you are not registered with IT Services for Duo multi-factor authentication, please refer to our Duo registration documentation in order to do so. On the first page, enter your Marquette username (e.g., eagleg - and not email address or name) and password.Follow these instructions to install the GlobalProtect VPN app on your Windows computer.